1) Website Publisher (Editor)

The Website bulbulagency.com is published by:

• Publisher: Emin Akbaş, Micro-entreprise
• Trading name: Bulbul Agency / Bulbul – Integrated Marketing Solutions
• Business address: 8 rue Jean Henri Schnitzler, 67000 Strasbourg, France
• Contact: info@bulbulagency.com
• Phone: +33 6 11 58 30 93
• SIRET: 945 186 195 00018
• SIREN: 945 186 195
• RCS registration: 945 186 195 – R.C.S. Strasbourg
• VAT number: Not applicable (no VAT number)
• Publication Director: Emin Akbaş

2) Hosting Provider

The Website is hosted by:

• Host: Hostinger
• Address: Jonavos g. 60C, Kaunas 44192, Lithuania
• Phone: +370 645 03378

3) Website Purpose

The Website presents Bulbul Agency’s services and solutions (including marketing, lead generation, CRM and automation services), enables users to contact the publisher, book appointments, subscribe to communications (newsletter), and may allow the purchase of service packages via online payment and subscription.

Certain parts of the Website, including the client area referred to as “Bulbul Connect”, may be reserved for clients and allow them to view information relating to their purchased packages and related billing documents (such as invoices).

4) Intellectual Property

All content available on the Website (including texts, visuals, graphics, logos, designs, layouts, videos, and other elements) is protected by intellectual property laws and remains the exclusive property of the publisher or its licensors, unless otherwise stated.

Any reproduction, representation, modification, publication, adaptation, or use of any part of the Website, by any means whatsoever, without the prior written consent of the publisher, is prohibited.

Client logos, trademarks, and brand elements (if displayed) remain the property of their respective owners and are used solely for identification and/or case study purposes.

5) Limitation of Liability

The publisher endeavours to keep the Website accessible and the information accurate and up to date. However, the publisher does not guarantee that the Website will be error-free, uninterrupted, or fully secure. The publisher shall not be liable for any direct or indirect damages arising from access to, or use of, the Website, to the extent permitted by applicable law.

The Website may contain links to third-party websites or services. The publisher has no control over such third-party content and cannot be held responsible for their availability, content, or practices.

Marketing and business results: marketing performance and outcomes depend on multiple external factors (including market conditions, client inputs, budgets, platforms, and algorithm or policy changes). No specific result is guaranteed unless explicitly agreed in writing in a signed proposal, contract, or statement of work.

6) Personal Data (GDPR)

When you use the Website (including contacting the publisher, booking an appointment, subscribing to the newsletter, creating/accessing a client space, or purchasing services), the publisher may process personal data such as name, email address, phone number, company details, budget information, and message content, solely for purposes including responding to requests, managing the business relationship, providing services, billing, client support, and marketing communications where applicable.

The Website may use third-party services/tools for analytics, advertising measurement, CRM, appointment booking, email communications, and payments, including (as applicable): Google Analytics, Meta Pixel, Google Ads, LinkedIn Insight Tag, HubSpot (CRM, Meetings, Email), and Stripe.

For full details on processing activities, legal bases, recipients, retention periods, and your rights (access, rectification, erasure, objection, restriction, portability), please refer to the Privacy Policy: https://bulbulagency.com/privacy-policy/

For privacy or data-related requests, contact: info@bulbulagency.com. You also have the right to lodge a complaint with your competent supervisory authority (in France: CNIL).

7) Cookies

The Website may use cookies and similar technologies that are necessary for proper functioning and, depending on your choices, cookies used for audience measurement and marketing/advertising performance.

You can manage your cookie choices through the cookie consent banner and/or any cookie preferences tool available on the Website (when displayed). For more information, please refer to the Website’s cookie-related information or settings.

8) Online Purchases, Subscriptions, Refunds & Returns

Where the Website enables the purchase of services or subscriptions via online payment providers (including Stripe), the applicable conditions, refunds, and return-related information are described here: https://bulbulagency.com/refund_returns/

9) Consumer Mediation (B2C)

If you are a consumer and you have submitted a written complaint to us without obtaining a satisfactory resolution, you may be entitled to refer the matter to a consumer mediation scheme in accordance with applicable French rules.

Bulbul Agency is currently in the process of appointing an approved consumer mediator. The mediator’s contact details and referral procedure will be published on this page as soon as the appointment is finalised.

In the meantime, you can contact us at info@bulbulagency.com.

10) Governing Law

These legal notices are governed by French law, subject to any mandatory rules applicable to the user.

11) Updates

The publisher may update these legal notices at any time to reflect legal, technical, or operational changes. The version in force is the one published on the Website at the time of use.